ThingMagic RFID products include a 12-month (from the date of invoice) hardware warranty that covers defects in materials or manufacturing. ThingMagic will repair or replace any unit that exhibits material or manufacturing defects during the warranty period.

If you purchased your ThingMagic RFID product directly from ThingMagic, Inc., you can open a support case to request a product RMA by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. . If you bought your ThingMagic RFID product from a 3rd party (including Digikey) you will need to contact the company you purchased the product from to make a claim under their return policy.