Support Portal

ThingMagic Partners, Resellers and OEM Customers who purchased products directly from ThingMagic and have an active support contract may login and use the Portal to:

  • Submit bug reports
  • Request RMAs for defective hardware
  • Ask product questions
  • Submit feature requests
  • Monitor open and closed support cases
  • Access the product knowledge base
  • Access current download passwords

If you are a direct ThingMagic Customer and have not received your login ID and Password please register.

If you purchased product from a ThingMagic Reseller or through other indirect channels please contact the reseller.
 

Industry Leading Support

"It's not often that one gets good support worldwide. I've been unable to find any other RFID module comparing to ThingMagic's, or getting any other company to support us."

-- Ben Burger, MaxID Group